Week 1 (Jan 21) – Intro & General Concepts
Understand the financial and operational foundations behind profitable cleaning companies — and how to align your business strategy with data-driven decision-making.
Week 2 (Jan 28) – Data Hygiene
Learn how to clean and organize your data inside MaidCentral so automation and insights actually work for you. Garbage in = garbage out; clean data = confident decisions.
Week 3 (Feb 4) – Pricing Foundations
Build a pricing structure that reflects your costs, labor, and desired margins — not industry averages.
Week 4 (Feb 11) – Technician Pay Strategies
Master the systems behind high-performance pay structures. Reward productivity, protect your margins, and retain your best people.
Week 5 (Feb 18) – Core KPIs & Initial Forecasts
Start analyzing the key MaidCentral KPIs that drive profit — from payroll to production — and turn your insights into an actionable forecast.
Week 6 (Feb 25) – Consistency
The difference between growth and chaos is process. Learn how to maintain consistency in data entry, pay, pricing, and reporting to keep performance on track.
Week 7 (Mar 4) – Rate Management
Control the levers that impact profitability most. Learn how to manage rates systematically, not reactively, with clear metrics guiding every decision.
Week 8 (Mar 11) – Rate Adjustments & Increases
Confidently execute rate increases using data-backed insights. Understand when, how, and by how much to adjust pricing to maintain margin and customer retention.
Week 9 (Mar 18) – Customer Lifetime Value
Learn how to measure and grow lifetime value — balancing acquisition, retention, and pricing for long-term profit.
Week 10 (Mar 25) – Financial Planning & Forecasting Update
Turn your KPI progress into a clear 12-month plan. Build a financial roadmap that supports growth, stability, and scalability.
Week 11 (Apr 1) – SOPs & Workflows
Systematize your success. Identify the standard operating procedures that drive repeatable outcomes and top-quartile performance.
Week 12 (Apr 8) – Action Plan
Pull it all together into a Profit Playbook for 2026 — complete with forecasts, SOPs, and clear next steps for your team.